Privacy Policy

Updated at 2022-10-19

Greta Kesa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Greta Kesa.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Greta Kesa. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Who we are

Our website address is:

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter,

respond to a survey or fill out a form.

l Name / Username

l Email Addresses

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

l To personalize your experience (your information helps us to better respond to your individual needs)

l To improve our website (we continually strive to improve our website offerings based on the information and feedback we

receive from you)

l To improve customer service (your information helps us to more effectively respond to your customer service requests and

support needs)

l To process transactions

l To administer a contest, promotion, survey or other site feature

l To send periodic emails

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any

of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email.

We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send

unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to

allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising

to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order

processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however,

you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at

the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Greta Kesa to you and fulfill the purposes described in this

policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When

we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory

obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or

enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information

is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only

to be accessible by those authorized with special access rights to such systems, and are required to keep the information

confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on

file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Greta Kesa or guarantee

that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical,

technical, or managerial safeguards.

Is the information collected through the Greta Kesa Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to

help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither

people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes,

make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we

cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information,

you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information Greta Kesa collects depend on your relationship with

Greta Kesa. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as

follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences

with respect to communications and other information you receive from us, or (3) delete the personally identifiable information

maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates,

corrections, changes and deletions will have no effect on other information that we maintain, or information that we have

provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect

your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before

granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and

account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have

provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a

copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after

receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be

updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting

the organization of which you are a customer.


We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy

Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common

control with Greta Kesa, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate

Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Lithuania without regard to its conflict of laws provision. You consent to the

exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection

with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US


The laws of Lithuania, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of

the website may also be subject to other local, state, national, or international laws.

By using Greta Kesa or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this

Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement

with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your

personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and

how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy

Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by

Greta Kesa. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are

not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go

from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other

website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties

may use their own cookies or other methods to collect information about you.


Greta Kesa uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on

your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our

website but are non-essential to their use. However, without these cookies, certain functionality like videos may become

unavailable or you would be required to enter your login details every time you visit the website as we would not be able to

remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you

disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our

essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features

and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site

preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a

cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your

browser, you should visit your browser’s help menu for more information.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential

information will be stored in the most secure manner possible.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone

under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data,

please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without

verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately

reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before

we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you

continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated

Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products

services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that Greta Kesa shall not be responsible for any Third-Party Services, including their accuracy,

completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Greta Kesa does

not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at

your own risk and subject to such third parties’ terms and conditions.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions

people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may

collect information from your device when you use the service. Facebook pixel collects information that is held in accordance

with its Privacy Policy

Tracking Technologies

l Cookies

We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However,

without these cookies, certain functionality like videos may become unavailable or you would be required to enter your

login details every time you visit the website as we would not be able to remember that you had logged in previously.

Information about General Data Protection Regulation GDPR

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of

our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under

protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and

enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our

customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our

baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used

on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s

name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP

addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

l Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a

person would reasonably expect.

l Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose.

Organizations must specify why they need the personal data when they collect it.

l Personal data should be held no longer than necessary to fulfil its purpose.

l People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data,

and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and

process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond

these facts it’s simply the right thing to do. At Greta Kesa we strongly believe that your data privacy is very important

and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject’s Rights – Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. Greta Kesa processes or

stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years

unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy

Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update,

retrieve and remove personal data. We got you! We’ve been set up as self service from the start and have always given you

access to your data and your customers data. Our customer support team is here for you to answer any questions you might

have about working with the API.

Contact Us

Don’t hesitate to contact us if you have any questions.

l Via Email: